How BPM Ltd Gained Real-Time Project Visibility Across Five Offices with Projectworks
Projectworks Implementation Case Study
BPM Ltd is a New Zealand project management company with offices in Auckland, Wellington, Motueka, Christchurch, and Queenstown. With teams spread across the country and regularly working on site, BPM needed more than a basic project tracking tool — they needed a Professional Services Automation platform that could give leadership full visibility across every project, resource, and budget in real time, from anywhere.
On the hunt for a user-friendly solution that eliminated admin double-handling and delivered meaningful data at a glance, BPM engaged ConTech Solutions to implement and configure Projectworks.
The Challenge: Managing Multiple Projects Across a Dispersed, Mobile Team
Running a multi-office project management business comes with real operational complexity. BPM's team members and project managers are frequently on the move — on site, between offices, or working remotely — making a desktop-only or clunky system a non-starter.
The business needed a single platform that could consolidate project oversight across resources, timesheets, forecasting, budgets, and deliverables — without creating more admin burden for the people using it every day.
The Approach: Tailored Implementation, Custom Dashboards, and Scalable Training
ConTech Solutions' Tech Services Lead, Mark Forbes, led the full Projectworks implementation for BPM — configuring the platform to match how the business actually operates and ensuring every team member could use it confidently from day one.
Key elements of the engagement included:
Custom dashboard configuration — built to surface the project metrics and KPIs most relevant to BPM's leadership and project managers
Full team training — hands-on implementation support across the organisation
Storylanes onboarding — an interactive, immersive video demo created specifically for BPM, giving new employees a structured and repeatable way to get up to speed independently
Mobile access — Projectworks deployed across the team's phones, enabling time and expense logging from anywhere on site
The Outcome: Full Project Visibility, On Time and On Budget
Projectworks is now central to how BPM plans, executes, and tracks projects across all five offices. The business has full transparency across its project portfolio — with real-time status updates that directly support better decision-making and business forecasting.
The platform delivers:
Real-time visibility across all projects and their lifecycle phases
Full oversight of resources, timesheets, forecasting, budgets, and deliverables
Time and expense logging from any device, on site or in the office
A customisable dashboard tailored to BPM's specific reporting needs
A scalable onboarding process for new team members via Storylanes
“Projectworks is a valuable tool for BPM.
Projectworks dashboard/interface is customisable and seamlessly integrates with other programs BPM uses - meeting our needs, helping us in delivering our projects on time and within budget.
It helps us see a projects status in real time, which is vital for business planning and forecasting.
Team members also have the apps on their phones - so it’s really easy for them to log their time and expenses, while out and about on site.
Mark is great and a Projectworks wizard that executed BPM’s rollout with ease.
He’s always there to help with any questions or things we were unsure of. ”
Ready to Get Full Visibility Across Your Projects?
If your business is managing multiple projects across a dispersed team and struggling to get a clear picture of performance, ConTech Solutions can help. Get in touch to find out how Projectworks could work for you.