How Alumax Eliminated Manual Overhead and Achieved a 25:1 ROI with WorkflowMAX
WorkflowMAX Implementation Case Study
Alumax was a residential and commercial joinery company managing a growing business across a tangle of disconnected spreadsheets, folders, and manual processes. Critical information was frequently missed, time was lost chasing the right documents, and there was no single view of how the business was performing. They knew they needed something better - a unified system that could also integrate with their recently adopted accounting software. On the recommendation of their accountant, Alumax reached out to ConTech Solutions.
ConTech Solutions designed and delivered a complete end-to-end WorkflowMAX implementation for Alumax - consolidating every key business function into one platform and saving the business approximately $75,000 per year in administrative overhead.
The Challenge: A Business Running on Spreadsheets and Disconnected Systems
Alumax had accumulated a familiar set of workarounds over time. Spreadsheets for quoting. Folders for job tracking. Separate processes for timesheets, purchase orders, and invoicing. None of it talked to each other.
The result was a business where important information was regularly missed, manual data entry was duplicated across systems, and the company owners had no reliable way to see how the business was performing at any given moment.
What Alumax needed was a single, scalable solution that could handle the full lifecycle of their business - from the first lead through to the final invoice - and integrate cleanly with their accounting software.
The Approach: Process Mapping, Structured Implementation, and Six Months of Support
ConTech Solutions' Tech Services Lead, worked directly with Alumax to map their current operations in detail - identifying the gaps, inefficiencies, and integration points before any solution was built.
From that process map, ConTech Solutions selected WorkflowMAX was the right tool for a complete end-to-end solution and designed a four-stage delivery plan:
Requirements and data gathering — scoped against the process map to ensure nothing was missed
Development and implementation — configuring the solution to Alumax's specific workflows
Testing and refinement — a structured test phase to catch issues, apply learnings, and retest before go-live
Ongoing support — Alumax had direct phone access to ConTech Solutions for six months post-launch, ensuring the solution was fully embedded into daily operations
The Outcome: One System, Full Visibility, and $75K Saved Per Year
The solution ConTech Solutions delivered is now central to how Alumax operates. All business information sits in one place, giving the company owners a real-time view of performance at any point in time - with no spreadsheets in sight.
The platform consolidated all of the following into a single integrated workflow:
Lead Management
Quoting and Quote Delivery
Timesheet Management
Job Management
Purchase Order Creation and Tracking
Costing and Allocation
WIP Management
Invoicing
Profitability Reporting
The results speak for themselves:
30 hours of manual admin work saved every week
~$75,000 saved per annum
25:1 ROI on their investment with ConTech Solutions
Streamlined operations from first lead through to final invoice
Complete visibility across the business for ownership and management
Alumax's strong business performance following the implementation was reflected in the company's subsequent acquisition by Venta Limited, a manufacturer of custom aluminium windows and doors for residential and commercial construction.
“We have been working with Mark of Contech for over 12 months. The service, expertise, and time he has put into getting us setup using WorkflowMAX has been amazing and nothing is ever too big a challenge for him. We look forward to working with Mark and his Team in the future.”
Ready to Replace Your Spreadsheets With a System That Actually Works?
If your business is managing critical functions across disconnected tools and manual processes, ConTech Solutions can help you design and implement a single, scalable solution. Get in touch to find out what's possible.